Privacy Policy

Last updated: June 2025 · Precious African Braid / Precious Us

Welcome to Precious Us (“we,” “our,” or “us”), operating Precious African Braid and the Precious Glow skincare store, located at 5900 61st Avenue, Riverdale, MD 20737. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, and share information when you visit https://www.precious.cmcet.com, make a booking, or place an order.

1. Information We Collect

We collect information you provide directly to us, including:

  • Booking & Account Information: Full name, phone number, email address, service preferences, appointment history, and stylist preferences.
  • Order & Payment Information: Shipping address, billing details, and order contents. Payment card details are processed by Stripe or PayPal — we never store raw card numbers.
  • Communications: Messages you send us via WhatsApp, email, or the contact form.
  • Loyalty Program: Points balance, tier status, and redemption history.

We also collect limited technical data automatically: IP address, browser type, referring URL, and pages visited. We use session cookies to maintain your login state and cart.

2. How We Use Your Information
  • Schedule and confirm your salon appointments.
  • Process and fulfill skincare product orders.
  • Send appointment reminders and order confirmations via email or WhatsApp (only if you opt in).
  • Manage your loyalty rewards account.
  • Respond to your inquiries and provide customer support.
  • Improve our website and services based on usage patterns.
  • Comply with legal obligations.

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your information with:

  • Payment processors (Stripe, PayPal) to complete transactions.
  • Communication services (Twilio for WhatsApp/SMS) to send reminders with your consent.
  • Email providers (SMTP) to deliver confirmations and receipts.
  • Law enforcement or regulatory authorities when required by law.

All third-party service providers are contractually required to protect your data.

4. Cookies & Tracking

We use only essential session cookies for:

  • Maintaining your shopping cart between pages.
  • Keeping you logged in during your session.
  • CSRF (Cross-Site Request Forgery) security tokens.

We do not use advertising or tracking cookies. We do not use Google Analytics or any third-party analytics scripts.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. Appointment and order records are kept for up to 7 years for accounting purposes. You may request deletion of your account data at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account and associated data.
  • Opt out of marketing communications at any time by replying STOP to any message or emailing us.
  • Data portability — receive your data in a structured format upon request.

To exercise any of these rights, contact us at info@preciousus.com or via WhatsApp at +1 (302) 897-4913.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, hashed passwords, and database-level access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us
Precious African Braid / Precious Us
5900 61st Avenue, Riverdale, MD 20737
Email: info@preciousus.com
WhatsApp: +1 (302) 897-4913
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